Effective Date: January 2026
At Bikroybuzz, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase on our eCommerce website in Bangladesh.
1. Information We Collect
We may collect the following types of information from you:
- Personal Information: Name, email address, phone number, billing and shipping address, and payment details.
- Account Information: Username, password, order history, and preferences if you create an account.
- Usage Data: IP address, browser type, device information, pages visited, and time spent on our site.
- Cookies and Tracking: Information collected through cookies, web beacons, and similar technologies to improve your browsing experience.
2. How We Use Your Information
We use your information for the following purposes:
- To process and deliver your orders efficiently.
- To provide customer support and respond to inquiries.
- To improve our website, products, and services.
- To send promotional offers, updates, and newsletters (with your consent).
- To prevent fraud, unauthorized transactions, and ensure website security.
3. Information Sharing
We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- With trusted service providers (payment gateways, logistics partners) who help us operate the website and fulfill orders.
- When required by law or to protect our legal rights and safety of users.
- In the event of a business transfer, merger, or acquisition.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission over the Internet is 100% secure. By using our website, you acknowledge and accept this risk.
5. Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can choose to disable cookies in your browser settings, but some features may not function properly.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your personal data.
- Opt-out of promotional communications at any time.
7. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to remove it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Email: sales@bikroybuzz.com
Phone: +8801773020794
By using our website, you consent to this Privacy Policy and agree to its terms.