Frequently Asked Questions

SHIPPING

Do you deliver outside Dhaka?

Yes, we provide delivery services outside Dhaka through our trusted courier partners across Bangladesh.

How Long Will It Take To Get My Package?

Orders are usually delivered within 3–7 working days, depending on your location and courier service availability.

PAYMENT

What Payment Methods Are Accepted?

Currently We are accepting only cash on delivery

Is Buying On-Line Safe?

Yes. We use secure systems to protect your personal and payment information, ensuring a safe and reliable online shopping experience.

Order & Retunrs

How do I place an Order?

Select your desired product, click on the “Add to Cart” button, and proceed to checkout. Fill in your delivery details and complete the payment to confirm your order.

How Can I Cancel Or Change My Order?

Yes, you can cancel your order before it is shipped. Once shipped, cancellation may not be possible. Please contact our support team as soon as possible.

Do I need an account to place an order?

No, you don’t need an account to place an order. We offer a guest checkout option for your convenience. However, creating an account allows you to track orders faster and receive exclusive updates.

How Do I Track My Order?

Once your order is confirmed and shipped, you will receive a tracking number via SMS or email. Use this tracking number to monitor your delivery status.
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